Warranty
Montem Outdoor Gear Lifetime Warranty
Thank you for your interest in the products manufactured and distributed by Montem Outdoor Gear. This Lifetime Warranty applies to physical goods, and only for physical goods, purchased from Montem Outdoor Gear (the “Physical Goods”) or a Montem authorized seller in the United States of America. Please note that registration within 1 year of the date of purchase is required for the warranty to be valid (Sign Up For Our Warranty Below).What does this warranty cover and how does it work?
This lifetime warranty covers any defects in material or workmanship under normal use.
What does this limited warranty not cover?
This Limited Warranty does not cover any defects due to normal wear and tear, damage due to misuse or excessive use, accidental damage, alteration or modifications to the Product, or neglect, negligence, or improper care.
How it works:
1. For warranty claims made within 30 days of product delivery, Montem Outdoor Gear will replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance. Please note that customers will receive free return shipping.
2. For warranty claims made within 365 days of product delivery, Montem Outdoor Gear will replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance. Please note that customers will need to pay for return shipping only.
3. For warranty claims made after 365 days of product delivery, Montem Outdoor Gear will replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance. Please note that prior to replacement, customers will be expected to ship the product(s) to the Montem Outdoor Gear inspection facility (customer will pay return shipping only) to determine if warranty coverage is appropriate. After inspection, customers will be notified via email of the warranty coverage decision.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from Montem Outdoor Gear is a lifetime warranty. The Warranty is only applicable with proof of purchase specifying purchase solely from Montem Outdoor Gear and no other parties.
What do you have to do?
To obtain warranty service, you must first submit a warranty application indicating the Product defect. Please contact us to determine the problem and the most appropriate solution for you. Proof of purchase specifying purchase made from Montem Outdoor Gear will be requested upon application submission. The Warranty Period for Physical Goods purchased from Montem Outdoor Gear is a lifetime warranty, but it is only applicable with proof of purchase specifying purchase solely from Montem Outdoor Gear and no other parties.
Sign Up For our Warranty
By signing up for our Lifetime Warranty, you understand and agree that you are providing personal information to Montem Outdoor Gear in accordance with the Privacy Policy and Terms and Conditions. Montem Outdoor Gear products come with a standard Lifetime Warranty from the date of purchase against the manufacturer’s defect. After receiving the warranty claims, Montem Outdoor Gear reserves the right to approve or reject warranty claims based on the information and proof submitted. Registration within 1 year of the date of purchase is required for the warranty to be valid.